Terms & Conditions

Welcome to Sleep India Mattress. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General

Sleep India Mattress reserves the right to update, modify, or change these Terms at any time without prior notice. Continued use of our website or services constitutes acceptance of these terms.

2. Product Information

We strive to ensure that all product details, descriptions, and prices are accurate. However:

Minor variations in color, design, or finish may occur
Product images are for representation purposes only
Specifications are subject to change without prior notice

3. Orders & Acceptance

All orders are subject to confirmation and availability
Sleep India Mattress reserves the right to cancel or refuse any order without providing a reason
Once an order is confirmed, it cannot be canceled or modified

4. Pricing & Payment

All prices are listed in INR (₹)
Full payment must be made before order processing
We reserve the right to change prices at any time without notice

5. Shipping & Delivery

Delivery timelines are estimated and may vary depending on location and logistics
Delays due to unforeseen circumstances (weather, transport, etc.) are not the responsibility of the company
Customers must ensure correct address and availability at the time of delivery

6. Return & Replacement

All purchases are governed by our Return & Replacement Policy
Mattresses are non-returnable except in cases of damage or manufacturing defect
Customers must follow the strict guidelines mentioned in the policy

7. Warranty

Warranty is applicable only for manufacturing defects
Normal wear and tear, misuse, or improper handling are not covered
Warranty claims are subject to inspection and approval

8. User Responsibilities

By using our website, you agree:

Not to misuse or attempt unauthorized access
To provide accurate and complete information
Not to engage in fraudulent or illegal activities

9. Limitation of Liability

Sleep India Mattress shall not be liable for:

Any indirect, incidental, or consequential damages
Loss due to improper use of products
Delays or service interruptions beyond our control

10. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Sleep India Mattress and may not be copied or used without permission.

11. Third-Party Services

We may use third-party services (payment gateways, delivery partners). We are not responsible for their policies or actions.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Lucknow, Uttar Pradesh.